Privacy and Refund Policy

Med Instutors Privacy & Refund Policy

At Med Instutors, we are committed to protecting your personal information and maintaining transparency in our services. This policy outlines how we collect, use, and protect your data, as well as our refund terms.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Payment details (processed securely via third-party providers)

2. How We Use Your Information

Your information is used to:

• Provide access to online courses
• Communicate important updates
• Offer customer support
• Improve our services

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data. However, no online platform can guarantee complete security.

4. Sharing of Information

We do not sell or rent your personal data. We may share limited information with:

• Payment processors
• Service providers required for course delivery
• Legal authorities if required by law

5. Your Rights (GDPR Compliance)

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us at: info@medinstutors.com

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

Refund Policy

7. No Refund After Enrollment

All course enrollments at Med Instutors are non-refundable once you have paid and enrollment process has been started.

Due to the digital nature of our services, users receive immediate access to course materials.

8. Exceptional Cases (Partial Refund)

In rare and exceptional situations, a partial refund of up to 30% may be granted.

These may include:

• Serious medical emergencies
• Verified personal circumstances
• Technical issues from our side

All cases are reviewed individually and approved at the sole discretion of Med Instutors.

9. Refund Request Process

To request a refund:

• Submit your request within 7 days of enrollment
• Email us at: info@medinstutors.com
• Provide supporting evidence if required

10. Refund Processing

If approved:

• Refunds are processed within 7–14 business days
• Payment will be returned via the original method

11. Digital Service Acknowledgment

By enrolling in our courses, you acknowledge that:

• You are purchasing a digital educational service
• Access is provided immediately
• You waive eligibility for a full refund once payment is made.

12. Policy Updates

Med Instutors reserves the right to update this policy at any time. Continued use of our services means you accept any changes.